Klachtenbeleid

Complaint Policy – SmedMarkt


If you have any issues with your order or our service, you may submit a complaint at:

📩 info@smedmarkt.com
📞 0382-146 90

🎯 Response time: within 48 hours.

We handle complaints in accordance with EU and Dutch consumer protection regulations.

If you are not satisfied with the outcome, you may contact the European Online Dispute Resolution platform (ODR):

🔗 https://ec.europa.eu/consumers/odr/